Privacy

What we collect

When you order or write to the concierge, we collect what you give us to fulfil it: name, delivery address or island, contact details and the order itself.

WhatsApp conversations are handled within WhatsApp’s own service. Meta’s privacy terms explain how WhatsApp processes messages.

The site sets a functional cookie to remember your bag between visits. It does not currently set marketing or analytics cookies. If that changes, this page will say so before it happens.

How we use it

• To take, confirm, dispatch and, where needed, follow up on an order.
• To answer questions sent through the concierge.
• To keep the tax and sales records we are required to keep.

Who it's shared with

Only those who need it to get your order to you: the courier delivering to your island and, where checkout is live, the payment processor. We do not sell customer information.

How long we keep it

Order and tax records are kept as long as required for fulfilment and for our record-keeping obligations under Maldivian GST law. Concierge conversations are kept only as long as needed to resolve the inquiry.

Your rights

To ask what we hold about you, or to have it corrected or deleted, write to [house email].